MAINTENANCE & SUPPORT FOR FREIGHT FORWARDERS
At BDP Solutions we believe that the relationship with our customers does not end when a system is completed. Quite the reverse!
Our team of fully qualified engineers are based at London Heathrow, and hold BDP airside passes for LHR. All team members have certified CO level Security Awareness training as standard.
As with all of our other services, BDP are able to provide customised support for mechanical handling systems to suit the individual needs of our Clients. BDP can provide maintenance training programs for the client’s own maintenance team, as well as advice on maintenance programs and schedules. Our System Design background gives us the maintenance edge, as we understand how to improve reliability through design. This ensures our support is proactive, not just reactive!
In some cases remote support can also be provided via systems links over internet, VPN or 4G. Often, by monitoring system status, our engineers can advise local site staff of faulty components etc. Indeed, remote support is provided for Clients such as Baku Cargo Terminal in Azerbaijan. Our professional team of engineers are on hand to help.
BDP support dnata's Heathrow operation with a dedicated team. Their range of skills include Systems Support, Upgrades, PLC Programming and PPM. We often also identify operational issues, and then quickly provide solutions. This keeps productivity high, and repair costs low!
ASC Cargo have entrusted their UK Support to BDP. Their needs are also specific. By working closely with the Client, BDP have produced a support package to meet those needs. We have also assisted ASC in a complete controls upgrade to help ensure future reliability
BCT (Baku Cargo Terminal) in Azerbaijan is supported by BDP via remote links. This has proved invaluable to them, as issues can often be diagnosed without the need for expensive site visits. It also ensures that system issues are dealt with as quickly as possible.
If you are interested in a career with BDP Solutions, please take a look at our current vacancies.